Remote Desktop onto iOS (Almost)
Intended Audience
Anybody attempting to remotely assist an iPhone or iPad user.
Resolution
Establish a remote desktop connection to a Mac
Plug the iDevice that requires remote assistance into the Mac via USB cable
Launch QuickTime Player on the MacGo to File > New Movie Recording
![Click on the Drop-down arrow to the right of the record button](https://images.squarespace-cdn.com/content/v1/5f91c5aabf44317570a7edb3/1604188861186-0C3XGC8DQO9QPKAFBT5R/quicktime-player.jpg?format=750w)
![From here you may select your iDevice as a video source](https://images.squarespace-cdn.com/content/v1/5f91c5aabf44317570a7edb3/1604188861000-46NAKD6C6MWR36026OCA/quicktime-player-ipad.jpg?format=750w)
![You can now see screen of the iDevice and offer assistance!](https://images.squarespace-cdn.com/content/v1/5f91c5aabf44317570a7edb3/1603391276554-VM3SEEOCB4N17R2GEEPT/quicktime-player-ipad-on-screen.jpg?format=1500w)
You can now see screen of the iDevice and offer assistance!
Things to be aware of
- When you mirror an iDevice in this way:The "Carrier Name" will be hidden (if a cellular iDevice)
- 5 of 5 cellular signal strength dots will be displayed (regardless if cellular or not)
- Time will show as 09:41
- Battery charge will show 100%
This totally threw me as I was writing this post. Apparently, this is intentional?
To reduce distraction when capturing iOS screencasts.
Back Story
For My sins, I often find myself remotely supporting family members with technical queries.
With MacBook Pros, I use Apple Screen Sharing whenever possible, when this refuses to function I switch to TeamViewer. Until recently I struggled when the assistance was required on an iOS device.
While researching how to take screenshots on an Apple TV I discovered that QuickTime on macOS provided a way to share the screen of a device running iOS!